Terms & Conditions

  1. If there are any problems, call our office immediately for appropriate advice.
  2. Shoes are not permitted on the equipment
  3. No climbing over the roofs or safety walls is permitted at any time.
  4. The hirer must ensure that the equipment does not become overloaded.
  5. All first aid equipment is the responsibility of the hirer.
  6. The equipment must not be sprayed with water from water pistols or hose pipes.
  7. If safety barriers are needed, it is the responsibility of the hirer to ensure they are in place.
  8. Any sharp objects, such as glasses, jewellery and toys, must not be allowed on to the equipment at any time.
  9. In the event of bad weather conditions all electrical equipment must be placed indoors to avoid damage and for safety reasons.
  10. We will not be held responsible for any loss of property or accidents caused while hiring our equipment.
  11. Streamers, silly string, freshly-painted faces, chewing gum, food, drink and other messy items must not be allowed on the equipment (as cleaning fees may be incurred).
  12. The hirer takes full liability for any damage caused, or any theft of the equipment during the course of the bouncy castle hire.
  13. The equipment must not be removed from the site without Bust A Bounces prior written consent.
  14. The property should not be rehired to any person or group except the person it was originally hired out to without the prior written consent of Bust A Bounce.
  15. All units come with electric blower fans. Diesel or petrol generators are available at an extra cost. Hirers are responsible for the safe use of this equipment.
  16. Although we endeavour to ensure the safety of our customers, people employed by Bust A Bounce cannot guarantee against any accidents. It is the organiser or hirer’s responsibility to ensure that all users are aware of the rules of use.
  17. Only responsible people deemed capable of exercising control over children by the hirer and delegated by said hirer should supervise the equipment. They must be on-hand at all times while the inflatable or equipment is in operation.
  18. If equipment must be transported through commercial or domestic areas, it is the hirer’s responsibility to ensure that access is available and that any furnishings etc that could come into contact with the equipment is protected from damages.
  19. We advise that children of ages no more then three years apart use the equipment at the same time. The hirer or a responsible adult must monitor the equipment to ensure this does not occur.
  20. Most equipment is intended for children up to the age of 12 years old. We do not recommend their use by older children. For more specific information, please contact us as we have equipment for older age groups and adults.
  21. Supervision is mandatory at all times. In the event of wet weather equipment can become slippery so care must be taken. If there are any concerns, close the equipment down immediately, wipe clean and dry. When the equipment is suitably dry and safe, use of the equipment can resume.
  22. In the case of a bouncy castle hire without supervisors, hirers or organisers are advised to purchase insurance to cover themselves against any eventuality that could arise at the event,
  23. including injuries and accidents to the users. While we have public liability insurance, it is the hirer or organiser’s responsibility to ensure that they have taken the necessary actions to ensure the safety of all users.
  24. All necessary permissions required for the proposed event must be received by the hirer. All documentation pertaining to the hire, must be shown at the time of delivery to the Bust A Bounce employee.
  25. It is the Hirers responsibility to read these terms and conditions.
  26. All equipment hired is the responsibility of the hirer.
  27. The hirer must notify Bust A Bounce immediately in the event of any loss, theft or damage.
  28. The title to all hired equipment remains with Bust A Bounce in perpetuity.
  29. All hired equipment is accepted as working and undamaged at the time of delivery.
  30. The hirer cannot request a refund once they have accepted these terms and conditions.
  31. If the equipment is retained beyond the agreed hire period or if the equipment is returned incomplete, the hirer will be subject to additional hire charges.
  32. The hirer shall not part with possession or control of the equipment or sell the equipment at any time while hiring said equipment.
  33. The equipment must not be modified, added to, adapted, altered or interfered with in any other way.
  34. The hirer will be charged for any maintenance, repairs or damages that arise through negligence or misuse.
  35. The hirer agrees to pay Bust A Bounce the full replacement costs of any equipment that is damaged and beyond repair.
  36. The hirer agrees to pay Bust A Bounce the full replacement costs of any equipment that is lost or stolen. The hirer will have to pay for a brand new replacement of any lost or stolen equipment.
  37. The hirer agrees to insure the equipment against loss, damage or theft at their own expense for the duration of hire. The hirer also agrees to provide adequate security for the hired equipment for the duration of hire.

© 2018 Bust A Bounce Limited – Inflatables and Bouncy Castle Hire Chelmsford, Essex – Terms & Conditions